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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gracie Hain

Gracie Hain

October 16, 2026

5  out of  5
rating by Gracie Hain
"State farm, is the best bunch of girls to work with, they all are polite and willing to help u!! thank you Grace Hain"
We responded:
"Gracie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kelsi Lubovich and Team "
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Tracy Carlen

October 15, 2026

5  out of  5
rating by Tracy Carlen
"I've had State Farm for numerous years & whenever I've needed to change or update anything the staff there have been very helpful & professional. I know they're just an email, text or phone call away & they respond quickly every time. I've never felt the need to look or shop around for coverage."
We responded:
"Thank you so much for your wonderful feedback of us here at Kelsi Lubovich’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kelsi Lubovich’s Insurance Team "
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Diane Poorman

October 13, 2026

5  out of  5
rating by Diane Poorman
"Great staff, always willing to help me."
We responded:
"Diane, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kelsi Lubovich and Team "
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Jeff Weishaupt

October 9, 2026

5  out of  5
rating by Jeff Weishaupt
"Amber, not only this time, but every time is extremely helpful. All of the people at this facility are absolute top notch and love paying my insurance. Believe it or not. Good job everyone"
We responded:
"Jeff, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Truth Hurts

October 7, 2026

5  out of  5
rating by Truth Hurts
"My payment went down 503$ per 6 month!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "
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Mikayla Waite

October 6, 2026

5  out of  5
rating by Mikayla Waite
"Nikki is always great at making sure everything is up-to-date and that it is benefiting me and my family the best way possible. It is always a great experience and I would recommend them any time!"
We responded:
"Hi Mikayla, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kelsi Lubovich’s team.  Please reach out to us if any questions come up!  - Kelsi Lubovich’s Insurance Team "
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Tanna Tucker

September 23, 2026

5  out of  5
rating by Tanna Tucker
"Has saved me tons with my car insurance!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kathy Wyller

September 18, 2026

5  out of  5
rating by Kathy Wyller
"Niki was professional; knowledgeable and very helpful with my policies. She was polite, pleasant to talk with and helpful with all my questions."
We responded:
"Kathy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Tammy Hinkle

September 18, 2026

5  out of  5
rating by Tammy Hinkle
"We have been with Kelsi State Farm for years and have always been completely satisfied with everything they do for us . The communication has been really nice to always know what’s going on. They are always there to answer any questions we have."
We responded:
"Tammy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Marshall. "
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Emilee Athey

September 14, 2026

5  out of  5
rating by Emilee Athey
"Everyone at the office is always so helpful and kind! Best State Farm agent and office we have experienced during our time with State Farm."
We responded:
"Emilee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Marshall insurance team is always here and happy to help. "
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Linda Camp

September 10, 2026

5  out of  5
rating by Linda Camp
"Kelsi helped me work through password issues I had and printed my cards for me. She was very helpful and kind thank you Kelsi"
We responded:
"Thank you for the 5-star review, Linda! We’re proud to serve the Marshall community and truly appreciate your support. "
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EDUARDO SALGADO

August 27, 2026

5  out of  5
rating by EDUARDO SALGADO
"I went to get my new policy with amber excellent service, Amber is pretty friendly and patient😊"
We responded:
"Hi EDUARDO, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kelsi Lubovich’s team.  Please reach out to us if any questions come up!  - Kelsi Lubovich’s Insurance Team "
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Marlene McDonald-Smithson

August 25, 2026

5  out of  5
rating by Marlene McDonald-Smithson
"Nikki is very knowledgeable and great to work with!"
We responded:
"Marlene, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kelsi Lubovich and Team "
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Julie Pendleton

August 24, 2026

5  out of  5
rating by Julie Pendleton
"Amber did a great job resolving my issue."
We responded:
"Hi Julie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Marshall.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kelsi Lubovich "
Profile photo of Daniel Alexander

Daniel Alexander

August 15, 2026

5  out of  5
rating by Daniel Alexander
"Our agent recently retired and we got transferred to Kelsi's office. Nikki contacted me about reviewing my policies and was very helpful and knowledgeable! I also worked with Kim on a claim for some recent storm damage and she was also great to work with: quick to respond and very helpful as well!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "
Profile photo of Lisa Dill

Lisa Dill

August 14, 2026

5  out of  5
rating by Lisa Dill
"Amber is the bomb!! Very friendly, knowledgeable and gets the job done. I would highly recommend State Farm in Marshall and ask for Amber."
We responded:
"Thank you for the 5-star review, Lisa! We’re proud to serve the Marshall community and truly appreciate your support. "
Profile photo of Sandy Joles

Sandy Joles

August 12, 2026

5  out of  5
rating by Sandy Joles
"Friendly people great service!"
We responded:
"Thank you so much for the 5-star rating, Sandy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kelsi Lubovich "
Profile photo of Maggie Dill

Maggie Dill

August 10, 2026

5  out of  5
rating by Maggie Dill
"Awesome people to deal with and really helpful to me in my need"
We responded:
"Thank you so much for the 5-star rating, Maggie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kelsi Lubovich "
Profile photo of Brent Cearlock

Brent Cearlock

August 10, 2026

5  out of  5
rating by Brent Cearlock
"Nikki Kile was the account manager I met with and she was great to work with and helped answer the questions I had related to my home owners and vehicle insurance needs. She also helped me to facilitate necessary changes to my current policies. Much appreciated, Thanks!"
We responded:
"Brent, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Debbie Nickles

Debbie Nickles

August 7, 2026

5  out of  5
rating by Debbie Nickles
"So caring about my concerns. I love it when someone addresses me as I know you. Very kind. Super friendly"
We responded:
"Debbie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Charles Cooper

Charles Cooper

August 6, 2026

5  out of  5
rating by Charles Cooper
"Recently switched agents and Nikki made the process simple and easy! Very knowledgeable team!!"
We responded:
"Wow, thank you for the 5-star review, Charles! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bryan Daugherty

July 22, 2026

5  out of  5
rating by Bryan Daugherty
"Agent (Nikki) was very helpful. She communicated very well with us and helped me understand what was being presented to us."
We responded:
"Thank you for the 5-star review, Bryan! We’re proud to serve the Marshall community and truly appreciate your support. "
Profile photo of Michael Price

Michael Price

July 21, 2026

5  out of  5
rating by Michael Price
"Amber is very helpful and very professional she always helps me understand and gives me the best options that fits what I need"
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Jamie Schneider

Jamie Schneider

July 18, 2026

5  out of  5
rating by Jamie Schneider
"Easy, informative and quick. Thanks for great service Amber!"
We responded:
"Thank you so much for your wonderful feedback of us here at Kelsi Lubovich’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kelsi Lubovich’s Insurance Team "
Profile photo of Mark Burnam

Mark Burnam

July 15, 2026

5  out of  5
rating by Mark Burnam
"Very friendly people.There Nikki was very helpful and explained everything to me."
We responded:
"Hi Mark, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kelsi Lubovich’s team.  Please reach out to us if any questions come up!  - Kelsi Lubovich’s Insurance Team "