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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Levi Edwards

April 29, 2026

5  out of  5
rating by Levi Edwards
"GREAT CUSTOMER SERVE! VERY FRIENDLY STAFF!"
We responded:
"Levi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kelsi Lubovich’s Team here in our Marshall office. "
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James Sanders

April 29, 2026

5  out of  5
rating by James Sanders
"Best damn insurance agent around. Wanted to add the service is always great!"
We responded:
"Thank you, James."
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teya paulson

April 24, 2026

5  out of  5
rating by teya paulson
"I switched to State Farm with Kelsi from Progressive and it was the best decision I’ve made. Amber Mason is my agent under Kelsi and I’m always being reached out about better plans for myself and my family. They do look out for your best interest. 10/10 recommend."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kelsi Lubovich’s Team here in Marshall . "
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Ariel Norman

April 21, 2026

5  out of  5
rating by Ariel Norman
"I really enjoyed the conversation I had with Skylar Cash. She was very helpful and well informed as well as polite and respectful! I would definitely give her a call if your in need of insurance."
We responded:
"We are grateful for your 5-star review, Ariel! Thanks for taking a moment to share your positive rating of State Farm Agent Kelsi Lubovich’s Team here in Marshall . "
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Ellena Vetrano

April 20, 2026

5  out of  5
rating by Ellena Vetrano
"Skylar Cash was amazing she provided great customer service and was so helpful"
We responded:
"Thank you for taking the time to leave such a great review, Ellena. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tina Hefner

April 20, 2026

5  out of  5
rating by Tina Hefner
"Friendly and knowledgeable"
We responded:
"Tina, thank you for your wonderful review of State Farm Agent Kelsi Lubovich’s Team!"
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Sahvanna Board

April 20, 2026

5  out of  5
rating by Sahvanna Board
"For someone who knows nothing about insurance I felt that after talking with Skylar Cash I had a very good understanding of what I was most confused about. She was very nice and seemed very interested in helping me figure out what I needed the most! Great customer service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelsi Lubovich’s Team. "
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Skylar Cash

April 20, 2026

5  out of  5
rating by Skylar Cash
"Great customer service and quick response time for all questions!"
We responded:
"Skylar, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelsi Lubovich’s Team!"
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Jersey Lowe

April 18, 2026

5  out of  5
rating by Jersey Lowe
"The girls in the office are always helpful! Give them a call to see if they can help save you money!"
We responded:
"Thank you so much for the 5-stars, Jersey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kelsi Lubovich’s Team anytime."
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Amber Lowe

April 18, 2026

5  out of  5
rating by Amber Lowe
"The team is always willing to help!"
We responded:
"Thank you for the fantastic review, Amber! We are always here to help with your insurance needs here in Marshall . "
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Stephanie Rasner-Knott

April 17, 2026

5  out of  5
rating by Stephanie Rasner-Knott
"Love these ladies! They're always eager to help and and answer any questions. 🥰"
We responded:
"Thank you for the fantastic review, Stephanie! We are always here to help with your insurance needs here in Marshall . "
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Alex Stewart

April 17, 2026

5  out of  5
rating by Alex Stewart
"I’ve been with State Farm for several years, and have nothing but great things to say. The service is always great, especially Nikki. She’s very quick to respond and always helpful!"
We responded:
"Thank you so much for the 5-star rating, Alex! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Shannon Stroud

April 17, 2026

5  out of  5
rating by Shannon Stroud
"Miranda and Nikki were so helpful and answered all of my questions. Great customer service!"
We responded:
"Thank you for the fantastic review, Shannon! We are always here to help with your insurance needs here in Marshall . "
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Stephen B

April 17, 2026

5  out of  5
rating by Stephen B
"Nikki has been available every time I’ve needed her. She’s always been extremely knowledgeable on what needs done."
We responded:
"Stephen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelsi Lubovich’s Team!"
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Nikki K

April 17, 2026

5  out of  5
rating by Nikki K
"Love this agency and team!! These girls are always quick to answer any questions and are always friendly!"
We responded:
"Thank you for the amazing review, Nikki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Shasta Kemper

April 17, 2026

5  out of  5
rating by Shasta Kemper
"Amber was great , never hesitates to answer any of my questions and she saved me $$ when I switched from progressive to State Farm, great service. Highly recommended. I have vehicle , motorcycle, life insurance , so glad I decided to switch."
We responded:
"Thank you so much for the 5-star rating, Shasta! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Amber Vester

April 17, 2026

5  out of  5
rating by Amber Vester
"Kelsi and her group are amazing, they are very sweet and knowledgeable. Kim is always willing to help me with any questions! I would recommend them to anyone!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelsi Lubovich’s Team. "
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Tina McCandless

April 17, 2026

5  out of  5
rating by Tina McCandless
"Super friendly staff, they are always quick to answer questions!"
We responded:
"Thank you for the fantastic review, Tina! We are always here to help with your insurance needs here in Marshall . "
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Ashleigh Harrold

April 17, 2026

5  out of  5
rating by Ashleigh Harrold
"Love this whole staff! They are great at what they do!"
We responded:
"Ashleigh, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nancee Snedeker

April 15, 2026

5  out of  5
rating by Nancee Snedeker
"Talk about great customer service - Amber truly delivers! She was detail-oriented, explained our coverage clearly, and gave us the space to make decisions with zero pressure. Best of all, she’s saving us $700 a year - and in today’s economy, that’s HUGE! Our only regret? Not stopping by Kelsi’s office sooner. Don’t make the same mistake - reach out to Amber and get your quote"
We responded:
"Nancee, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kelsi Lubovich’s Team here in our Marshall office. "
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Cindi Denney

April 2, 2026

5  out of  5
rating by Cindi Denney
"Staff is very knowledgeable, helpful and friendly. Quick response time."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kelsi Lubovich’s Team. "
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Michael Thompson

March 26, 2026

5  out of  5
rating by Michael Thompson
"Skylar and Amber was great. Got a quote fast. The entire process was quick and easy. Highly recommend these girls."
We responded:
"Thank you so much for the 5-star rating, Michael! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rich Austra

March 17, 2026

5  out of  5
rating by Rich Austra
"I hate shopping for insurance. It is one of the worst things to have to do! Nikki Bounds at State Farm made this process so simple easy and made me feel relaxed throught the whole process. I truly felt like there was nothing to worry about and I am covered. Gave me several options that best fit my needs that matched my budget and now I feel like I came out on top. Thank you Nikki for making this very painful process, very painless. I would recommend her to everyone who is looking for insurance or wanting to change their insurance company to people that actually care!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Kelsi Lubovich’s Team."
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Micah H

March 12, 2026

5  out of  5
rating by Micah H
"Always willing to answer questions!"
We responded:
"Wow, thank you for the 5-star review, Micah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Toni Inman

March 11, 2026

5  out of  5
rating by Toni Inman
"I received excellent service in getting my policies set up. Amber was very helpful and pleasant to talk to."
We responded:
"Thanks so much for the amazing review, Toni! We really appreciate your support here in Marshall . If you ever have any questions or need insurance assistance in the future, we are just a message away!"