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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Alexander

August 15, 2026

5  out of  5
rating by Daniel Alexander
"Our agent recently retired and we got transferred to Kelsi's office. Nikki contacted me about reviewing my policies and was very helpful and knowledgeable! I also worked with Kim on a claim for some recent storm damage and she was also great to work with: quick to respond and very helpful as well!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "
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Lisa Dill

August 14, 2026

5  out of  5
rating by Lisa Dill
"Amber is the bomb!! Very friendly, knowledgeable and gets the job done. I would highly recommend State Farm in Marshall and ask for Amber."
We responded:
"Thank you for the 5-star review, Lisa! We’re proud to serve the Marshall community and truly appreciate your support. "
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Sandy Joles

August 12, 2026

5  out of  5
rating by Sandy Joles
"Friendly people great service!"
We responded:
"Thank you so much for the 5-star rating, Sandy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kelsi Lubovich "
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Maggie Dill

August 10, 2026

5  out of  5
rating by Maggie Dill
"Awesome people to deal with and really helpful to me in my need"
We responded:
"Thank you so much for the 5-star rating, Maggie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kelsi Lubovich "
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Brent Cearlock

August 10, 2026

5  out of  5
rating by Brent Cearlock
"Nikki Kile was the account manager I met with and she was great to work with and helped answer the questions I had related to my home owners and vehicle insurance needs. She also helped me to facilitate necessary changes to my current policies. Much appreciated, Thanks!"
We responded:
"Brent, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Debbie Nickles

August 7, 2026

5  out of  5
rating by Debbie Nickles
"So caring about my concerns. I love it when someone addresses me as I know you. Very kind. Super friendly"
We responded:
"Debbie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Charles Cooper

August 6, 2026

5  out of  5
rating by Charles Cooper
"Recently switched agents and Nikki made the process simple and easy! Very knowledgeable team!!"
We responded:
"Wow, thank you for the 5-star review, Charles! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bryan Daugherty

July 22, 2026

5  out of  5
rating by Bryan Daugherty
"Agent (Nikki) was very helpful. She communicated very well with us and helped me understand what was being presented to us."
We responded:
"Thank you for the 5-star review, Bryan! We’re proud to serve the Marshall community and truly appreciate your support. "
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Michael Price

July 21, 2026

5  out of  5
rating by Michael Price
"Amber is very helpful and very professional she always helps me understand and gives me the best options that fits what I need"
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jamie Schneider

July 18, 2026

5  out of  5
rating by Jamie Schneider
"Easy, informative and quick. Thanks for great service Amber!"
We responded:
"Thank you so much for your wonderful feedback of us here at Kelsi Lubovich’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kelsi Lubovich’s Insurance Team "
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Mark Burnam

July 15, 2026

5  out of  5
rating by Mark Burnam
"Very friendly people.There Nikki was very helpful and explained everything to me."
We responded:
"Hi Mark, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kelsi Lubovich’s team.  Please reach out to us if any questions come up!  - Kelsi Lubovich’s Insurance Team "
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Phillip Bird

July 10, 2026

5  out of  5
rating by Phillip Bird
"Friendly, courteous, knowledgeable and quick to assist me in obtaining home insurance, and transferring auto insurance, when I moved. Moving is stressful but they made this part of moving very easy."
We responded:
"Thank you for the fantastic review, Phillip! We are always here to help with your insurance needs here in Marshall . "
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maurice muse

July 9, 2026

5  out of  5
rating by maurice muse
"Amber has been the Only agent I've worked with since I've been with State Farm. Always pleasant, professional, and Knowledgeable."
We responded:
"maurice, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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catherine reel

July 9, 2026

5  out of  5
rating by catherine reel
"Amber Mason has been my girl from day one with having 3 kids 2 of them working and driving and the 3rd with her permit we are constantly shuffling vehicles i would recommend her for any of your needs"
We responded:
"We are grateful for your 5-star review, catherine! Thanks for taking a moment to share your positive rating of State Farm Agent Kelsi Lubovich’s Team here in Marshall . "
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Dylan Wilson

June 29, 2026

5  out of  5
rating by Dylan Wilson
"Been very helpful every time I have had to work with them. Always been able to get answers to any questions I have had."
We responded:
"Thank you so much for the 5-stars, Dylan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kelsi Lubovich’s Team anytime."
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Melvina Gilkes

June 12, 2026

5  out of  5
rating by Melvina Gilkes
"I switched over to State Farm a while ago, but they’ve always been extremely helpful. Helping me get the most affordable insurance to getting me roadside assistance within an hour. Today I spoke with Amber, she helped me and my sister and she was a delight! She was very thorough and answered any questions my sister had since it was her first time looking/getting insurance. We left the call so satisfied and I was confident in her choice with going with State Farm because I’ve had such a great experience. Thank you Amber!"
We responded:
"Melvina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelsi Lubovich’s Team!"
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Rhonda Parker

June 9, 2026

5  out of  5
rating by Rhonda Parker
"Staff very friendly and knowledgeable."
We responded:
"Thank you for the 5-star review, Rhonda! Here on State Farm Agent Kelsi Lubovich’s Team, we are proud to serve our community and appreciate your recognition. "
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Steve

June 3, 2026

5  out of  5
rating by Steve
"Excellent Service and very reputable!"
We responded:
"Steve, thank you for your wonderful review of State Farm Agent Kelsi Lubovich’s Team!"
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Brenda Ockerman

June 2, 2026

5  out of  5
rating by Brenda Ockerman
"So thankful for this team! I had questions regarding a claim and Nikki was able to answer all my questions and put me at ease!"
We responded:
"Brenda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kelsi Lubovich’s Team is just a call or email away!"
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Luis Lopez

May 29, 2026

5  out of  5
rating by Luis Lopez
"The best team around!"
We responded:
"Thank you for the amazing review, Luis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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michael flinn

May 22, 2026

5  out of  5
rating by michael flinn
"They keep you up to date on any possible changes you may need to make to a policy so that you are getting the best coverage for the money."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Kelsi Lubovich’s Team."
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Levi Edwards

April 29, 2026

5  out of  5
rating by Levi Edwards
"GREAT CUSTOMER SERVE! VERY FRIENDLY STAFF!"
We responded:
"Levi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kelsi Lubovich’s Team here in our Marshall office. "
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James Sanders

April 29, 2026

5  out of  5
rating by James Sanders
"Best damn insurance agent around. Wanted to add the service is always great!"
We responded:
"Thank you, James."
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teya paulson

April 24, 2026

5  out of  5
rating by teya paulson
"I switched to State Farm with Kelsi from Progressive and it was the best decision I’ve made. Amber Mason is my agent under Kelsi and I’m always being reached out about better plans for myself and my family. They do look out for your best interest. 10/10 recommend."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kelsi Lubovich’s Team here in Marshall . "
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Ariel Norman

April 21, 2026

5  out of  5
rating by Ariel Norman
"I really enjoyed the conversation I had with Skylar Cash. She was very helpful and well informed as well as polite and respectful! I would definitely give her a call if your in need of insurance."
We responded:
"We are grateful for your 5-star review, Ariel! Thanks for taking a moment to share your positive rating of State Farm Agent Kelsi Lubovich’s Team here in Marshall . "